We collect information you provide directly to us when using our seasonal financial planning services. This includes personal details necessary for creating customised financial strategies that align with Australia's economic cycles and seasonal business patterns.

We only collect information that's necessary for providing our seasonal financial planning services or required by Australian financial services regulations. You can choose not to provide certain information, though this may limit our ability to deliver personalised financial strategies.

Your information helps us deliver tailored seasonal financial planning that considers Australia's unique economic patterns, from tourism peaks to agricultural cycles. We use your data to create strategies that work with the country's seasonal business rhythms.

We analyse usage patterns to understand which seasonal strategies work best for different client profiles, helping us refine our approach to Australian market conditions. This analysis never involves sharing individual client details with third parties.

Communication with you includes important updates about your financial plans, seasonal market opportunities, regulatory changes affecting your investments, and service improvements. You can adjust these communication preferences at any time through your account settings.

We store your data using Australian-based servers with enterprise-level security measures. Our infrastructure complies with Australian privacy principles and financial services regulations, ensuring your information remains protected and accessible when you need it.

Our team receives regular security training and follows strict protocols when handling client information. We maintain detailed logs of data access and regularly review these to ensure compliance with privacy requirements.

Under Australian privacy law, you have specific rights regarding your personal information. We've designed our systems to make exercising these rights straightforward and efficient.

• Access Your Data

  Request a copy of all personal information we hold about you, including how it's been used and who it's been shared with.
• Correct Information

  Update or correct any inaccurate personal information in your account or request corrections to information we hold.
• Delete Your Data

  Request deletion of your personal information, subject to legal and regulatory requirements for financial services.
• Restrict Processing

  Limit how we use your information while maintaining your account and meeting regulatory obligations.
• Data Portability

  Receive your personal data in a structured format that you can transfer to another financial service provider.

To exercise any of these rights, contact our privacy team using the details below. We'll respond within 30 days and work with you to address your request while maintaining the security and integrity of all client data.

We limit data sharing to essential service providers who help us deliver seasonal financial planning services. All third parties are carefully vetted Australian companies that meet our strict privacy and security standards.

Our service providers include secure payment processors for subscription management, Australian cloud infrastructure providers for data hosting, and licensed financial data providers for market information. Each partnership is governed by comprehensive data protection agreements.

In rare circumstances, we may disclose information to comply with Australian legal requirements, court orders, or regulatory investigations. When legally permitted, we'll notify you about such disclosures unless prohibited by law.

If klomiraxent undergoes a business transition like a merger or acquisition, your information would be transferred under the same privacy protections outlined in this policy. You'd be notified of any such changes well in advance.

We retain your information only as long as necessary to provide our services and meet Australian financial services regulations. Different types of data have different retention periods based on legal requirements and service needs.

Account information and financial planning data are kept for seven years after account closure, as required by Australian financial services legislation. This ensures we can respond to regulatory inquiries and provide historical account information if needed.

Usage data and technical logs are typically deleted after three years unless required for longer periods due to security incidents or legal holds. Marketing communication preferences are maintained until you unsubscribe or request deletion.

When retention periods expire, we securely delete information using industry-standard data destruction methods. This includes both digital deletion and physical destruction of any backup media containing your information.

If you close your account, we'll delete non-essential information immediately while retaining regulatory-required records for the prescribed periods. You'll receive confirmation of data deletion once retention periods expire.

Your data is primarily stored and processed within Australia using local infrastructure providers. However, some technical services may involve limited international data transfers under strict privacy protections.

When international transfers occur, they're limited to countries with adequate privacy protections or covered by specific contractual safeguards that meet Australian privacy standards. These transfers typically involve technical support services or security monitoring.

We maintain detailed records of any international data transfers and ensure they comply with Australian Privacy Principles. You can request information about specific transfers that may involve your data by contacting our privacy team.

Our website uses cookies and similar technologies to provide essential functionality and improve your experience. We're transparent about what information these technologies collect and how you can control them.

Essential cookies enable core website functions like account login, security features, and maintaining your session while navigating our platform. These cookies are necessary for the website to function properly and can't be disabled.

Analytics cookies help us understand how clients use our platform, which features are most valuable, and where we can make improvements. This information is aggregated and doesn't identify individual users.

You can control non-essential cookies through your browser settings or our cookie preference centre. Disabling certain cookies may limit some website features but won't prevent you from accessing core financial planning services.

We review and update this privacy policy regularly to reflect changes in our services, technology, and Australian privacy regulations. Significant changes will be communicated clearly with adequate notice before taking effect.

Minor updates that don't affect how we collect or use your information may be made without individual notification. However, we'll always update the "last modified" date at the top of this policy and maintain a history of changes.

For major policy changes that might affect your privacy rights or how we handle your data, we'll send direct notifications via email and display prominent notices on our platform at least 30 days before implementation.

We encourage you to review this policy periodically, especially if you have concerns about how your information is handled. Our commitment to protecting your privacy remains constant regardless of policy updates.